This privacy statement is made on behalf of the Gas Works group. All references to “Gas Works”, “we”, “us” or “our” in this policy are references to the Gas Works group.
Gas Works is committed to protecting your privacy and to comply with the National Privacy Principles contained in the Privacy Act 1988 (Cth). If you have any questions relating to this privacy statement or your privacy rights please contact us.
Personally identifiable information about you is collected when you knowingly and voluntarily submit it on this website. We collect this information to provide you with a product or a service you requested, in connection with a quote request, a general query or subscription to a mailing list.
Information you provide when completing a quote request will be made available to Gas Works for the purposes of answering the request.
If you provide us with your email address during a visit to our website it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is related to the purpose for which you provided your email address to us. We may use your email address, for example, to provide you with information about a particular service or respond to a message you have sent to us.
If you subscribe to one of our services and provide your email address to us so that we may communicate with you through email, we may also use your email address to advise you of upgrades and changes to those services.
Most web browsers are set to accept cookies but you may configure your browser not to accept cookies. If you set your browser to reject cookies you may not be able to make full use of the Gas Works website.
Remarketing with Google Analytics
This data cannot be traced back to any one user, it is anonymous.
You do have the ability to change your cookie preferences (allow, don’t allow or alert before taking action) but this may interrupt your experience on our website when using the ‘get a quote’ function.
If you wish to disable cookies, here are the instructions for the most popular web browsers:
Gas Works does not give out information about our visitors. When including personal information in any correspondence with Gas Works, we will only use this information to respond to your enquiry. We will never disclose your information to third parties unless it is necessary for the purpose provided in this policy or by law.
Gas Works uses analytics data and the double click cookie to serve ads based on a user’s prior visits to the Gas Works website. You have the ability to opt out of the double click cookie by visiting the Google advertising opt-out page or by opting out of Google Analytics by visiting the Google Analytics opt-out page.
Disclosure of Information
We will only use or disclose the information collected about you for the purpose for which it was collected, for related purposes which you would reasonably expect us to use or disclose the information for, or where you have consented to us using or disclosing the information.
We may disclose your personal information where the disclosure is required by law, for example to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes.
We do not disclose information about you to third parties for marketing purposes.
Security and Retention Policies
Gas Works is committed to ensuring the security of information that we hold about you. We take all reasonable steps to ensure that the information we hold about you is stored securely, whether in a physical or electronic form.
If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. Gas Works does not have control over information while in transit over the Internet and we cannot guarantee its security.
Any personal information that we no longer require is destroyed. An exception to this may be where records are retained to comply with legal requirements.